Offline-first PWA app for the cleaning team. Real-time room status, check-in priorities, push notifications.
Without a dedicated tool, housekeeping is a chain of verbal communications, paper sheets and misunderstandings.
Every morning the manager prints the list of rooms to clean, distributes it to the team and hopes everything gets updated. By midday the list is already outdated by unexpected check-outs and room moves.
The guest arrives at 2pm but the room is not ready yet. Nobody told housekeeping there was an early check-in. The receptionist improvises, the guest waits.
"Is 204 ready?" "I don't know, let me ask Maria." Phone calls, WhatsApp messages, word of mouth in the corridors: communication between front desk and housekeeping is inefficient and error-prone.
The housekeeper cleaned room 302 half an hour ago, but the front desk does not know. The room still shows as "to clean" in the system and the arriving guest is made to wait unnecessarily.
A dedicated app for the cleaning team that works even without internet connection.
The Housekeeping app is an installable PWA on any smartphone. It works even without WiFi: housekeepers update room status and data syncs as soon as connectivity returns. Perfect for basements, laundry rooms and areas without coverage.
The system knows which guests arrive today and at what time. Rooms with imminent check-ins are highlighted at the top of the list with high priority, so the team cleans first what is needed first.
New check-out? Room move? Maintenance report? The team receives an instant push notification on their phone. No calls, no WhatsApp, no lost information.
As soon as the housekeeper marks the room as "clean" in the app, the front desk sees the update in real time on the tableau via WebSocket. The guest is escorted to their room without waiting.
No more printed lists that become obsolete after an hour. The app updates the room cleaning list in real time.
Check-out, room move, urgent requests: the team receives real-time push notifications. No more phone calls or lost messages.
The PWA app works even without internet connection. In basements, laundry rooms, wherever WiFi does not reach. Automatic synchronization when back online.
Request a demo and discover how to eliminate paper, phone calls and misunderstandings with the HotelGenius Housekeeping app.